Terms of Use

For Customized & Downloadable Graphics

Terms of Use for Customized Social Media Graphics and any of the free downloadable design assets found in the Resource Library

Customized Social Media Graphics

By purchasing any of the custom graphics from the Think Visually Design shop, you agree to these terms.

The current work hours for are Think Visually Design Studio is Monday through Friday, 10am to 6pm, EST. Think Visually Design Studio is closed on weekends and all major U.S. holidays. Any agreement for work to be completed assumes that the work will be done within the standard timeframe described above.

– Payment

All fees and dollar amounts quoted on this website, social media networks, newsletters and contracts or proposals are in U.S. dollars. Think Visually Design Studio does not accept checks. Payment in full is due from you, the Client, before work can commence on your project. Payment process is handled through Stripe.

– Refunds

Due to the creative nature of the services and products offered, payment is not only for the agreed upon product and service, but also for the time, talent, experience and design abilities of Think Visually Design Studio. Consequently, once work has begun on your project all sales are final and any payment(s) made by you are non-refundable.

If you need a refund, request must be in writing before our scheduled design consultation. After that date refunds or exchanges cannot be made. However, if you are not satisfied with the custom graphics delivered to you by Think Visually Design Studio, I make will make every reasonable effort to make certain you are satisfied with your purchase.

– Required Information I Need From You Before Work Can Start

Work cannot begin on your project until all of the required assets and information required for your designs have been provided to me. The type of assets and information I need will vary depending on the designs you choose. However, typically I will need:

  1. Visual branding: logo, color scheme, fonts, patterns, and textures
  2. Images or photographs (for each design)
  3. Text/copy (for each design)

During our design consultation, I will provide an online project management board on Trello where you will be able to upload all of the assets for your custom designs. Note: Trello is free to use and use of this service will not cost you extra.

– Work Queue & Project Delivery

I only take on a limited number of custom graphics projects every week. Work cannot begin on your project until all of the required assets and information mentioned above have been provided to me using the online project management system.

Once you have provided all the required assets and information, your project will be placed in my work queue and your custom graphics will be delivered within 3 business days.

If the number of projects for that week have exceeded my workload, your project will be placed on a first-come-first-served waiting list, and scheduled to my work queue on the next available date of my calendar that is available. Once your project is placed in my work queue, your project will be delivered within 3 business days.

– Limited Usage Rights

Think Creative Design Studio grants limited usage rights to you, the Client, for all design work, unless otherwise agreed upon in writing. You may use the design(s) and graphic(s) on your business or personal website, blog, or social media platform.

You understand and agree that the reuse, resale, distribution or sub-licensing of any completed design provided to you by Think Visually Design Studio is not allowed, unless previous written consent was provided.

In summary, Think Visually Design Studio retains all copyright ownership of all original and completed designs provided to you, the Client, and grants you the limited use rights to publish these designs or custom graphics to your own business or personal website, blog or social media account. Any other use is not allowed, unless previous written consent has been provided by Think Visually Design Studio.

– Copyright

You, the Client, represent to Think Visually Design Studio and unconditionally guarantee that any elements of text, graphics, photos, designs, trademarks, or other artwork furnished to Think Visually Design Studio for inclusion in your project are owned by you, or that you have permission from the rightful copyright owner to use each of these elements, and will hold harmless, protect, and defend Think Visually Design Studio from any claim or suit arising from the use of such elements furnished by you.

– Client Responsibilities

It is the responsibility of the Client to make certain these terms of service have been read and understood and that you comply with these terms before completing your purchase with Think Visually Design Studio. If you have any questions, please contact me.

– Communication

After our initial design consultation via SKYPE, to protect the interests of both of us and avoid any potential miscommunication, all contact should be carried out via the online project management application (Trello) provided to you. In this way, a written record of all conversations is preserved and contained in one location.

During our initial design consultation, I will introduce you to your Trello project management board. You will receive an email invitation to join the board.

– Privacy Policy

If requested work requires Think Visually Design Studio collect information regarding your name, email address, contact information, etc., all information collected during the course of work on and delivery of any products and services remains private and will never be shared with a third party.

– Liability and Errors

Think Visually Design Studio will not take responsibility for any copy or design errors committed on the part of you, the Client. It is your responsibility to carefully proofread and review all graphic designs, artwork, copy, and text, etc.

Additionally, Think Visually Design Studio is not responsible for incorrect dates or misspelled words submitted by the Client. Under no circumstances will a refund or redesign be honored for an error submitted by you. Any revision, edit or change that is requested due to an error on the part of the Client may be subject to additional fees.

Think Visually Design Studio will not be held responsible for any loss or damage sustained by the Client as a result of the use of designs or work created by Think Visually Design Studio. All work created and produced by Think Visually Design Studio will be considered approved for use by the Client prior to being released and delivered to the Client for use in any way. The maximum liability of Think Visually Design Studio under any circumstances shall not exceed the paid amount for the Client’s project.

For information and access to the free Resource Library of Design Assets, please visit this page and subscribe to receive updates and news about what’s happening and new items in the store.

Free Downloadable Design Assets and Content

By downloading any item from ThinkVisuallyDesign.com, you agree to these terms. You may use the downloaded file or design asset for any personal or business use. You do not have to provide credit or attribution to Think Visually Design Studio.

What is not allowed
  • You are not allowed to copy, share, distribute, steal or resell the products, graphics or designs you download from the Free Resource Library created on the Think Visually Design Studio website.
  • You are not allowed to adapt, edit, or make derivative copies of any product, graphic or design and then claim them as your own work.
  • You are not allowed to use the products, graphics or designs you download from Think Visually Design Studio in a manner that amounts to an infringement of my rights or by a method that has not been authorized by me in writing.
What is allowed
  • You are allowed to use the design assets and resources you download from the Free Resource Library on your business or personal website, in printed business/ brand collateral, and/or on your personal or business social media accounts.
  • Downloading any file from the Think Visually Design Resource Library means you have read and agree to the limited use and non-transferrable license granted to you by Think Visually Design, and outlined here. The design assets and resources from the Resource Library are for your own personal or business use only.
  • If you’d like to share these resources with someone else, you can send that person directly to the subscribe or opt-in page  where they can subscribe to join the Free Resource Library and legally download the assets for their own use.
  • You may contact me with your written request to use any product or other content not outlined in these terms.

Changes to the Terms & Conditions

In whole or in part, Think Visually Design Studio may revise or change the terms and conditions of providing services at any time and without notice.